Thank you for your kindly understanding. We'll do our best to resolve the problem! Then I will give you a 5 star feedback too. If you are unhappy with the item or our service. Just give me a chance, thank you!Orders processed within 24-48 hours. But remote areas and countrys please. If you need our items urgently. The item "U2 Studio Model Tom and Jerry Music Statue Resin 3D Frame Pre-order" is in sale since Tuesday, November 13, 2018. This item is in the category "Toys & Hobbies\Action Figures\TV, Movie & Video Games". The seller is "cheertoys" and is located in Shanghai. This item can be shipped worldwide.